Floreo (“we”, “our”, “us”) is committed to protecting the privacy, dignity, and safety of children, families, and professionals who engage with our services.
As a provider of online therapy, training, and educational support, we recognise that developmental and health-related information is sensitive in nature. We therefore implement strict data protection practices aligned with:
The Digital Personal Data Protection Act, 2023 (India)
UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL)
Applicable child data protection standards
Meta (Facebook & Instagram) Lead Ads Privacy Requirements
Floreo operates from India and provides services globally, including to families in the UAE. We do not maintain a physical office in the UAE; services are delivered remotely through secure online platforms.
We collect personal data only when voluntarily provided through:
Website contact forms
Appointment booking forms
Meta (Facebook / Instagram) Lead Forms
WhatsApp communication (with consent)
Email or phone inquiries
CRM-based follow-ups
Full Name
Phone Number
Email Address
City / Country of Residence
Relationship to the child
Child’s First Name (optional)
Age or Date of Birth
Developmental or therapy concerns
Relevant learning or behavioural information
We do not knowingly collect personal data directly from children without verified parental or guardian consent
Information related to a child’s therapy, behaviour, communication, development, or health is treated as Sensitive Personal Data.
We follow a strict minimal-collection principle:
Only data necessary for consultation or therapy is collected
No unnecessary medical records are requested via lead forms
Sensitive information is gathered only during structured sessions
We do not sell, rent, trade, or commercially distribute child-related data.
We process personal data solely for:
Responding to service inquiries
Scheduling therapy or consultation sessions
Delivering online therapy services
Providing professional training or certification programs
Parent guidance and support
Service updates (only with consent)
Compliance with legal obligations
We do not use child health data for advertising profiling or behavioural targeting.
Floreo uses a secure third-party Customer Relationship Management (CRM) system — GetLead — for:
Lead management
Appointment coordination
Secure follow-up communication
All data processed via CRM:
Is access-controlled
Is restricted to authorised personnel
Is not used for resale or external marketing
Is stored under strict confidentiality protocols
We ensure that our third-party partners follow reasonable data protection safeguards.
When you submit your information through a Meta Lead Form:
Your data is securely transmitted through Meta’s encrypted infrastructure
We use the information only for the purpose described in the form
We do not share your data with unrelated third parties
You may request deletion at any time
Meta may independently process your data according to its own Privacy Policy.
Floreo delivers online therapy and training services internationally, including to clients in the UAE.
We implement industry-standard safeguards, including:
SSL-secured website encryption
Restricted staff access
Secure cloud-based systems
Password-protected systems
Controlled CRM access
Confidentiality commitments by team members
While we implement reasonable safeguards, no digital transmission can be guaranteed 100% secure.
If you choose to communicate with us via WhatsApp or phone:
Communication is service-related
You may opt out at any time
We do not send unsolicited promotional messages
We retain personal data only for as long as:
Necessary to provide services
Required for documentation and professional standards
Required under applicable legal obligations
Data that is no longer necessary is securely deleted.
Under applicable data protection laws, you have the right to:
Access your personal data
Correct inaccurate information
Withdraw consent
Request deletion
Restrict processing
File a grievance
To exercise these rights, contact:
Dr. Shamjid
📞 +91 90373 36747
📧 shamjid@floreo.in
Floreo does not market directly to children.
All services are parent-initiated and guardian-authorised. We are committed to:
Ethical therapy practices
Evidence-based interventions
Respecting family confidentiality
Protecting every child’s dignity and privacy
Our website may use:
Essential website cookies
Analytics tools
Meta Pixel for performance measurement
We do not use tracking tools to build behavioural advertising profiles of “children”.
We may update this Privacy Policy periodically. Any changes will be reflected with an updated effective date on this page.
Last Edited: 27 February 2026
EvolvEd Ventures, 2nd Floor, Spazeone Solutions, Bridgeway Corporations, West Hill, Kozhikode – 673005, Kerala, India
Floreo – #2508, Tower 2, Hilite Business Park, Palazhi, Kozhikode, Pantheerankavu, Kerala 673014, India
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